Los Angeles

General Questions

WHAT IS TRUEMINE?

Truemine Limited is one of the best online investment platform. Truemine Limited company is involved in the activity of Bitcoin mining and crypto currency trading.

IS TRUEMINE LIMITED INCORPORATED AS A COMPANY?

Yes Truemine Limited is legally registered in Hong Kong with incorporation number 2635609.

WHO CAN PARTICIPATE IN YOUR PROGRAM? DO YOU ACCEPT INVESTORS FROM ALL COUNTRIES?

Any individual or corporation can invest in Truemine Limited from any country around the world.

IS SIGNUP WITH TRUEMINE LIMITED FREE OF CHARGE?

Yes, Signup at Truemine Limited is free of charge.

HOW DO I OPEN MY TRUEMINE LIMITED ACCOUNT?

It’s quite easy and convenient. Just click Register button, fill in the registration form and then press “Submit Form”

WHAT I DO IF I FACE TROUBLE DURING REGISTRATION?

Recheck the information you have entered while filling the form. if you still experience any problem, you can reach us at support@truemine.io

HOW MANY ACCOUNTS I CAN REGISTER AT TRUEMINE LIMITED?

You can create only one account. We don't allow anybody to manage more than one Truemine account. We may disable all of your accounts if we find.

WHAT IF I CAN’T LOG INTO MY ACCOUNT BECAUSE I FORGOT MY PASSWORD?

Click Forget Password link, type your username or e-mail, and you would receive your account information.

HOW CAN I CHANGE MY PASSWORD?

You can change your password directly from your members area by editing it in your personal profile.

Withdrawal & Deposit

HOW CAN I INVEST WITH TRUEMINE LIMITED?

To make a investment you must first become of truemine.io Once you have signed up, please login your account, click make deposit, then you can make your first deposit.

CAN I LOSE MONEY BY INVESTING HERE?

No, You can’t lose money. We make every possible effort to ensure safety of your assets and to make reliable profits.

WHAT IS MINIMUM AND MAXIMUM AMOUNT TO INVEST?

The minimum amount to deposit is 0.002 BTC and maximum there is no limit.

WHAT PAYMENT PROCESSORS DO YOU ACCEPT?

We accept Bitcoin,Ethereum,Bitcoin cash.

HOW LONG DOES IT TAKE TO DEPOSIT AMOUNT IN MY ACCOUNT?

To add your deposit, it takes 3-6 confirmations on your transactions in Bitcoin network.

WHAT IF AFTER 3-6 CONFIRMATIONS MY ACTIVE DEPOSIT EQUALS 0?

Address the technical support service via the feedback form in the "Support" section or via support@truemine.io and send the following data: 1) your login, 2) the exact amount of the deposit in Bitcoin, and 3) the address, to which the payment was sent.

WHAT IS THE BITCOIN CONFIRMATION?

All BitCoin operations are confirmed by a BitCoin network. Every single computer in the BitCoin network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such a process takes from up to 90 minutes.

CAN I MAKE MULTIPLE DEPOSIT?

Yes, you can make as multiple deposit with no limit and number of transactions you make within our program at any given time.

WHEN WILL THE FIRST PROFIT BE GENERATED?

Profit is generated on a hourly basis, the first accrual will be after 1 Hour.

CAN I MAKE A DEPOSIT DIRECTLY FROM MY BALANCE OR SHALL I FIRST WITHDRAW THE FUNDS?

Our system allows you to accumulate funds on the balance of your account, which you can use as a source for the creation of a new deposit.

CAN I WITHDRAW MY INITIAL DEPOSIT?

No, The deposit is included in payouts. And it is active for an unlimited time.

WHAT IS MINIMUM AND MAXIMUM AMOUNT THAT I CAN WITHDRAW?

The minimum withdrawal amount is 0.0005 BTC. and there is no maximum limited on withdraw amount.

HOW LONG DOES IT TAKE TO PROCESS AN WITHDRAWAL REQUEST?

All withdrawals are processed instantly.

DO I GET DAILY PROFIT EVERY DAY, EVEN ON WEEKENDS?

Yes of course. Profit is generated on an ongoing basis, 7 days a week.

DO YOU OFFER COMPOUNDING?

No, we do not offer compounding.

Affiliate

WHAT IS AFFILIATE PROGRAM OF TRUEMINE LIMITED?

Affiliate program of Truemine Limited is an opportunity for our members to earn extra income by inviting other people to open an investment account through referral link.

WHAT IS BENEFIT OF JOINING TRUEMINE LIMITED AFFILIATE PROGRAM?

Our 3-Level Affiliate Truemine Limited offers 3 levels of referral commissions - You will receive 9% affiliate commission for first level, 3% affiliate commission at second level and 2% affiliate commission at third level. The referral commission is accrued automatically and you can withdraw this amount instantly.

DO I HAVE TO BE ACTIVE INVESTOR TO EARN REFERRAL COMMISSION?

No, you don’t have to be active investor to earn referrals commission.

HOW DO I CONFIRM THAT SOMEONE HAS BECOME MY REFERRAL?

You will receive notification in your email. You can also check the number of referrals and your referral earnings in your account.

WHEN DO YOU PAY REFERRAL COMMISSION?

The referral commission will be paid to your account as soon as your referral processes his deposit, and you can withdraw it instantly.

WHAT IF I DO NOT SEE AN ANSWER TO MY ANY QUESTION?

You can contact us by filling any form available on our website at support page or you can mail at support@truemine.io We will be glad to support you any time.